This issue is resolved. Sites have been working normally since 5:04 PM MDT (23:04 UTC).
Summary of incident: Between 4:44 PM and 5:04 PM MDT (22:44–23:04 UTC), sites were unavailable and failed to load for most visitors.
Please direct any questions to incident-management@archiveresale.co
Resolved
This issue is resolved. Sites have been working normally since 5:04 PM MDT (23:04 UTC).
Summary of incident: Between 4:44 PM and 5:04 PM MDT (22:44–23:04 UTC), sites were unavailable and failed to load for most visitors.
Please direct any questions to incident-management@archiveresale.co
Resolved
This issue is resolved. Sites have been working normally since 5:04 PM MDT (23:04 UTC).
Between 4:44 PM and 5:04 PM MDT (22:44–23:04 UTC), sites were unavailable and failed to load for most visitors. Anyone who was unable to complete a purchase during this time can try again now.
Monitoring
We've found and fixed the cause. Sites are loading normally again. We're monitoring to make sure the fix holds.
Investigating
We're investigating an issue causing sites to be unavailable. We'll share an update as soon as we know more.